RETURNS & REFUNDS
Here at Royal Raw Hair, we ensure that our hair is the best quality for our customers. We are dedicated in providing superior products for our customers nationwide. Our 100% raw human hair has been tested to assure impeccable quality and standards. For questions on preservation and upkeep, please visit our Haircare guidelines.
Our clients are our #1 priority and we want you to have the best. Due to the exclusive nature of our product and federal health regulations,Β ALL OF OUR WIGS ARE FINAL SALE.Β All items are carefully examined before shipping. If you think your wig is defective send us an email at Support@Royalrawhair.com along with supporting pictures and videos and we will open an investigation.
By purchasing from Royalrawhair.com, you have read and agreed to every and all information given to you. We are not responsible for the following: installing your wig incorrectly, cutting your lace the incorrect way, lace colors not matching (please choose the closest lace color to your skin complexion), lost and damaged packages during shipping, selecting the wrong wig size, selecting the wrong wig lace color. You agree that shedding and lace baldness may occur over time from bleaching of the knots, dryness and texture change of the hair may occur if not colored correctly. we suggest you consult a professional. Wigs can last up to 24 months or longer with the proper care.Β
All items purchased on sale or with promotional codes are FINAL SALE. Unfortunately, sale items cannot be refunded. Gift Cards are also non-refundable.
If you have any questions or concerns e-mail us at Support@Royalrawhair.com. We will gladly respond to all inquires within 48 hours.